How to become a client of choice: Collaboration and leadership in procurement

Emma-Jane Houghton, Director of Estate Strategy & Planning for the Atomic Weapons Establishment, is responsible for all master-planning activities at AWE. Prior to this, she led the commercial establishment of AWE’s multi-billion-pound, flagship infrastructure programme: Future Materials Campus.
 
During this conversation Emma-Jane and host Simon Lipscomb explore her personal reflections on what the concept of ‘clienting’ really means, the importance of client organisations enhancing their ‘clienting abilities’ to deliver outcomes for transformative programmes on complex sites, delving into:

• The evolving role of the client in complex infrastructure projects
• How professionalising client practices can unlock value and improve outcomes
• Too much emphasis is on IQ and having all the answers at the expense of EQ, client personality, and creating the right programme environment for success to thrive
• Key findings from her research on client models and strategies for becoming a ‘client of choice’

Tune in to explore the intersection of leadership, innovation, and procurement in driving transformative change in the public and private sectors.

Listen to the podcast below: