Unlocking growth: A Middle Eastern client’s procurement transformation journey

In one of the Middle East's most ambitious regions for development, a government-backed organization set out to achieve an unprecedented vision: to deliver transformative development projects that honor cultural heritage, stimulate economic growth, and embrace sustainability. Yet, as the scope and complexity of its mission expanded, so did its operational challenges.

The organization needed to transition from long-term planning to large-scale execution – a shift that required a complete overhaul of how Procurement supported the delivery of multiple high-profile infrastructure and cultural projects.

Challenges: Fragmentation and supply chain barriers

1. Scaling procurement for rapid growth
   Procurement volumes quickly surged beyond the capacity of existing processes. A siloed procurement model with limited end-to-end visibility hampered the organization’s ability to prioritize and manage spend strategically.

2. Attracting a competitive supply base
   The remote location of the development sites created further complications. Securing reliable suppliers willing to invest in and commit to the region proved difficult, limiting the pool of qualified contractors and risking delays in project completion.

3. Delivering immediate and sustainable impact
   Facing internal pressures to show tangible progress while laying the foundation for long-term success, the procurement team needed a partner to co-create solutions that could deliver both short-term results and sustained improvement.

Approach: Partnering for transformation

Recognizing the need for specialist expertise, the organization engaged Efficio to lead a comprehensive procurement transformation program, designed to reshape procurement into a strategic enabler of growth and value.

Key steps included: